Frequently Asked Questions

This page collects answers to questions that are frequently asked by people new to HostingFest. The hope is that by including the answers here, we can make it easier for you to get started.

From where can i upgrade my account and how much will it cost ?

You can upgrade by login into your client area and give the order of upgrade/downgrade of your product, and upgrade is free only the cost of the package will apply

Will HostingFest place ads on my website ?

No, Hostingfest will never place ads on your website.

Since How long HostingFest been in Business ?

We are running Hosting since 2004, For more information Please refer to your About Company Page.

From where i can open the Ticket ?

You can open the ticket by hovering over the Support menu or by visiting

From where i can find the Knowledge Base?

You can find the Knowledgebase by hovering over the Support menu or by visiting

What kind of payment do you accept?

We accept Visa/MasterCard/American Express/Discover, PayPal, check, money order, MoneyGram through 2CheckOut.

Which Kind of Hosting Do you offer ?

We offer Windows Hosting as well as Linux Based Hosting.

Which Windows Servers Do you offer for web hosting?

We offer Webhosting in our windows 2003/2008 and now we also offer hosting in 2012 servers.

Are there any setup fees for webhosting?

No there are no hidden fees for webhosting?

Which Control Panel do you offer for my webhosting?

We offer Helm for windows 2003 hosting, WebsitePanel for 2008/2012 Hosting and Cpanel/Whm Accelerated for linux hosting

Which Coldfusion Version is running on your server

We offer Coldfusion 9 on all our Windows 2003 servers.

How will i be billed?

It is depended upon your billing cycle, which can be on Monthly, Quarterly, Semi Annually, Annually. Depending upon the order you gave.

How long can it take for my order after payment?

It can take upto 15-30 minutes after payment, but it can take more time if the payment processor has detected any fraud order, so we advise you to not to use any proxy or VPN or using wrong address/contact information while ordering.

Do you offer Shell Access or Remote access to servers?

No, Due to security reasons we don't over remote access to shared hosting and reseller hosting clients, we only allow VPS customers to Remote access to their VPS.

Can i purchase additional diskspace/bandwidth ?

Yes, For details please look it on the shared hosting and reseller hosting page.

Do you offer 99.9 uptime guarantee ?

Yes we do, if we fail to achieve that we will give you partial refund. Click here.

Do you allow adult contents on your servers?

No we don't allow adult content on our servers.

Which mail port can i use in email softwares?

You can use port 25, if it is blocked by your isp then use port 26.

Where is your datacenter Located?

Our datacenter is located in Los Angeles and in Kansas City USA.

Can we resell your packages?

Yes, you have to notify us about this to arrange custom pricing.

How can i change my billing cycle?

For that you have to open a ticket with us, Our staff will change it for you.

How can i check my invoices online?

You need to login to your client portal located at

Which Database you currently support?

We support MySQL 5.1 , Microsoft SQL Server 2005/2008/2012 and MS Access.

How can i run mail function through my script?

You can use mail.server in your scripts for that purpose.

How can i connect to mysql through my script?

You can use mysql.server in your scripts for that purpose.

How can i connect to mssql through my script?

You can use mssql.server in your scripts for that purpose.