HostingFest is very friendly web hosting services just like you and provides support to the customers 24/7/365 around the clock. If you have any problems you could reach us by my email or by opening a ticket, our support staff will reply your queries as soon as possible depending upon the help you require.
HostingFest also has the 24 hour live help system, which is a quick way to address your problems directly.
HostingFest also has lots of knowledgebase articles that can help you in resolving problems very easily. They are very easy to understand and very well written. You can check that for yourself, if that does not solve your problem, please email us or open a ticket.
Our response time for high priority ticket is 30-60 minutes, and you can count on that. We also have forums, there you can participate and share your views or concerns about our hosting, Technical issues, sales discussion or anything you like.