This page collects answers to questions that are frequently asked by people new to HostingFest. The hope is that by including the answers here, we can make it easier for you to get started.
You can upgrade by login into your client area and give the order of upgrade/downgrade of your product, and upgrade is free only the cost of the package will apply
No, Hostingfest will never place ads on your website.
We are running Hosting since 2004, For more information Please refer to your About Us Page.
You can open the ticket by hovering over the Support menu or by visiting http://manage.hostingfest.com/submitticket.php
You can find the Knowledgebase by visiting http://manage.hostingfest.com/knowledgebase.php
We accept Visa/MasterCard/American Express/Discover, PayPal, check, money order, MoneyGram through 2CheckOut.
We offer Windows Hosting as well as Linux Based Hosting.
We offer Webhosting in our windows 2008 / 2012 and 2016 servers.
No there are no hidden fees for Web Hosting.
We offer SolidCP for 2008/2012 and 2016 Hosting and Cpanel/Whm Accelerated for linux hosting
It is depended upon your billing cycle, which can be on Monthly, Quarterly, Semi Annually, Annually. Depending upon the order you gave.
It can take upto 15-30 minutes after payment, but it can take more time if the payment processor has detected any fraud order, so we advise you to not to use any proxy or VPN or using wrong address/contact information while ordering.
No, Due to security reasons we don’t over remote access to shared hosting and reseller hosting clients, we only allow VPS customers to Remote access to their VPS.
Yes, For details please look it on the shared hosting and reseller hosting page.
Yes we do, if we fail to achieve that we will give you partial refund. Please check our privacy policy for more details Click here.
No we don’t allow adult content on our servers.
You can use port 25, if it is blocked by your ISP then use port 26.
Our Data center is located in Los Angeles USA.
Yes, you have to notify us about this to arrange custom pricing.
For that you have to open a ticket with us, Our staff will change it for you.
You need to login to your client portal located at https://manage.hostingfest.com
We support MySQL 5.1/5.5 , Microsoft SQL Server 2005/2008/2012 and MS Access.
You can use mail.server in your scripts for that purpose.
You can use mysql.server in your scripts for that purpose.
You can use mssql.server in your scripts for that purpose.
VPS Cloud hosting is the latest form of hosting that has become extremely popular over the past few years. The main concept of cloud hosting is “Divide and Rule method” – the resources required for maintaining your website are spread across a cluster of servers that work together, termed as “the cloud”. This greatly reduces chances of any downtimes in case of a server malfunction.
When a VPS is hosted on a single server, the website is placed on the same server as many other sites, ranging from a few to hundreds. Typically in this setup, all domains share resources, such as RAM and CPU from the same server. VPS Cloud hosting, on the other hand, offers nearly unlimited ability to handle high traffic spikes. On Cloud, your VPS is hosted not only on one but on several servers connected to work as one. Your websites don’t depend on only one Server– even if one server is inaccessible, the Data is retrieved and processed by the other available servers with no downtime.
Our Cloud VPS offers high reliability. Your cloud Sites on a VPS automatically distributes three mirrored copies of your data across multiple devices to ensure safety and protection. The website is hosted on a virtual partition which draws its resources, such as disk space, from an extensive network of underlying physical servers.
Upto 16 GB RAM and 8 cores can be added with any VPS Hosting Plan with additional cost, Kindly contact support for that.
No, an upgrade or downgrade is not possible between the plans. However, you can purchase additional RAM and CPU cores as per your requirement.
Yes, we do have a 30 day Money Back Guarantee associated with Cloud VPS Hosting.