This page collects answers to questions that are frequently asked by people new to HostingFest. The hope is that by including the answers here, we can make it easier for you to get started.
You can upgrade by login into your client area and give the order of upgrade/downgrade of your product, and upgrade is free only the cost of the package will apply
No, Hostingfest will never place ads on your website.
We are running Hosting since 2004, For more information Please refer to your About Company Page.
You can open the ticket by hovering over the Support menu or by visiting http://manage.hostingfest.com/submitticket.php
You can find the Knowledgebase by hovering over the Support menu or by visiting http://manage.hostingfest.com/knowledgebase.php
We accept Visa/MasterCard/American Express/Discover, PayPal, check, money order, MoneyGram through 2CheckOut.
We offer Windows Hosting as well as Linux Based Hosting.
We offer Webhosting in our windows 2003/2008 and now we also offer hosting in 2012 servers.
No there are no hidden fees for webhosting?
We offer Helm for windows 2003 hosting, WebsitePanel for 2008/2012 Hosting and Cpanel/Whm Accelerated for linux hosting
We offer Coldfusion 9 on all our Windows 2003 servers.
It is depended upon your billing cycle, which can be on Monthly, Quarterly, Semi Annually, Annually. Depending upon the order you gave.
It can take upto 15-30 minutes after payment, but it can take more time if the payment processor has detected any fraud order, so we advise you to not to use any proxy or VPN or using wrong address/contact information while ordering.
No, Due to security reasons we don't over remote access to shared hosting and reseller hosting clients, we only allow VPS customers to Remote access to their VPS.
Yes, For details please look it on the shared hosting and reseller hosting page.
Yes we do, if we fail to achieve that we will give you partial refund. Click here.
No we don't allow adult content on our servers.
You can use port 25, if it is blocked by your isp then use port 26.
Our datacenter is located in Los Angeles and in Kansas City USA.
Yes, you have to notify us about this to arrange custom pricing.
For that you have to open a ticket with us, Our staff will change it for you.
You need to login to your client portal located at http://manage.hostingfest.com
We support MySQL 5.1 , Microsoft SQL Server 2005/2008/2012 and MS Access.
You can use mail.server in your scripts for that purpose.
You can use mysql.server in your scripts for that purpose.
You can use mssql.server in your scripts for that purpose.